UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PM. Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away). I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for …To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. View unreturned Equipment Pricing Equipment Type National Unreturned/Damaged Charge - Consumer; Broadband Home Router: $100.00: Fios Extender: $145.00 ...Share. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a Verizon …Ex. you ship it to Verizon via UPS and UPS accidentally sends it to the wrong location or it gets damaged/lost in transit, you will be held responsible for the equipment. You can have the company ...Accessibility Resource Center Skip to main content. Personal Business. StoresPrepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.Jun 3, 2021 ... The safest option may be to hand-deliver the G3100 to the nearest Verizon corporate store or authorized retailer with Fios demonstration ...Fios TV installation. Fios® TV provides a digital TV experience with a 100% fiber-optic network directly to your office using your existing coaxial cable wiring. With eye-popping color, vivid sound and amazingly sharp pictures, Fios TV includes: More than 500 digital channels. Over 123 local and national high-definition television (HDTV) channels.Full channel access and DVR streaming req. Multi-Room DVR Enhanced or Premium Service. Max. combined 4 simultaneous Live TV and/or DVR streams per media server. Verizon Wireless Data-Free Streaming (not available in California): Req. postpay 4G LTE service. Non-streaming activity (e.g., app downloads, starting/restarting the app, going off ...If you’re a Verizon Fios subscriber, you have access to an extensive range of entertainment options. Whether you’re a sports enthusiast, a movie buff, or a reality TV junkie, the V...Verizon Routers. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. Business Customers: Learn about Routers for Small Business.The MoCA Ethernet Adapter (MEA) brings Ethernet wired performance to your entertainment center and other selected locations, supporting HD video, online gaming, and high-speed networking. The device connects to your existing coaxial network and provides for up to four Ethernet ports with the reliability and performance of a wired connection.Limited time offer. Ends 2.22. Buy | Details. Visit Verizon cell phone store near you on Glen Burnie North in Glen Burnie to find best deals on our phones and plans. Book appointments and check store hours.Once everything with that box is connected, power up the box and the TV, and follow the directions on the screen. Once that box is up, the smaller box, the IPC or mini as we call it gets powered up and should be found by the system. That box can be hooked up with coax, ethernet or WiFi, although wired is preferred.The associate on the phone asked for my new address and reassured me that my return box would be along in 3-5 business days with my pre-printed return label. Those days …How to Claim the Payout. Verizon will pay $100 million into a fund to settle claims over a misleading administrative charge if the agreement is approved. You could be eligible for …Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s …I missed the 30 day period to return my fios equipment. Am I still able to return it late? I understand I may be charged a fee still, however would like to reduce the balance owed (full price of the equipment) if possible. Thanks.Jul 9, 2020 ... You can return equipment to Verizon by shipping it to them or by leaving it at a Verizon shop. Contact customer support if you have any issues.Q: Where can I return my Verizon Fios equipment? ... A: Please bring all equipment you wish to return along with your order number to the nearest qualified ...Dec 6, 2022 · Verizon Fios Equipment Return Locations in Maryland. The Verizon Fios equipment return locations in Maryland are presented in the table below: Drop Off Locations. Business Hours. Aberdeen. Moorehead – The Cellular Connection. Mars Shopping Center. 1016 G Beards Hill Rd. Aberdeen, MD 21001. Products and Services offered at this location + Fios TV and Internet sales + Home phone services + Fios equipment pickup and returns + Verizon Fios and WirelessAccessibility Resource Center Skip to main content. Personal Business. StoresThe return and exchange period begins upon the date of purchase or the date of delivery of your new device. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device and accessories from a non-Verizon operated retail location (authorized retailer), you should review that ...I recently moved and transferred my Fios service to my new home. I was asked to return the old equipment, which I did using the pre-paid UPS label. That was several weeks ago. I keep getting reminders that I need to return my equipment or I will be charged up to $650 per each device. I have a tr...Get Technical Support. When turning it off and back on again doesn't do the trick, it's time to call on Verizon Tech Support. For all questions concerning your internet, phone, or TV support, call 1-800-VERIZON (or 1-800-837-4966)Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Open portal. Set up and activate Verizon set-top boxes and DVRs including the Cisco CHS 355, Cisco CHS 435 HD DVR, Motorola 7100-P2 HD, and others.Home Internet & TV. Download My Verizon App. Apple iPhone 15 Pro Max. Samsung Galaxy S24 Ultra. Apple AirPods Max. Verizon Visa® Card. Terms & …Equipment returns. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day Verizon agrees to send you …You can return Verizon equipment to any of the Verizon store locations or select Verizon Fios TV stores if you have bought them directly. Moreover, equipment can also be returned via UPS mail. In any case, you have to sent them back within 30 days of purchase or Verizon will charge you for a late fee per day that exceeds 30-day …09-12-2020 01:13 PM I terminated my Fios subscription recently and need to return the rented Fios Gateway router. On MyVerizon, there is supposed to be a package label for …Some other Verizon customer got a return label and box to return equipment with your name and account info on the label and used it to return equipment so when the Verizon warehouse received the returned equipment and scanned the info on the label, you got credit for the equipment return. I would check the corner of the return label that you ...Not even the online chat allowed me to get to an agent. Spoke to a specialist from Verizon at this number: 844-837-2262, and they said that I need to call Frontier since Verizon Fios is no longer servicing my area (California). EDIT: Frontier tech support said that they don't want it back if it is ONT, they only accept return for router or modem.You will get your final bill on your normal bill cycle. There may be more than one bill after you disconnect your services that will include any new charges or credits. If the disconnect date is close to the actual bill date a standard bill will be generated before the final bill statement. Pro-rated credits will appear on the bill for any ...Limited time offer. Ends 2.22. Buy | Details. Visit Verizon cell phone store near you on Glen Burnie North in Glen Burnie to find best deals on our phones and plans. Book appointments and check store hours.The voicemail I get everytime says that a return UPS box has been sent to me (I never received one) and to return all remaining equipment or get slapped with non-return of equipment charge. I was also given a number to call back with questions or concerns, but I always end up getting to voicemail because the automated service …Q: Where can I return my Verizon Fios equipment? ... A: Please bring all equipment you wish to return along with your order number to the nearest qualified ...Just an update here. By 09/2023, the Verizon agent mentioned that UPS store no longer accepts Fios equipment returns and I have to go to the store to return them. "I have …Has anyone had experience changing over to Verizon FIOS from Comcast and, if so, can they relate their experience in returning equipment to Comcast ... I've had a different experience. My FIOS install was 3/25 and on 3/30 I called Comcast and cancelled my service. That same morning I drove to ComcastTown and dropped off my HD box …Bring it all to a Verizon FIOS store and let the scan them all hopefully you will find the right one and they will still take it back. Message 2 ...Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.Jul 9, 2020 ... You can return equipment to Verizon by shipping it to them or by leaving it at a Verizon shop. Contact customer support if you have any issues.As instructed by the representatives when calling the FIOS equipment return support number {edited for privacy}, my father was able to return his equipment to the Verizon Wireless store at Settler’s Ridge outside of Pittsburgh on 21 Nov 2014 because it housed a FIOS Kiosk. The FIOS Kiosk Manager, who is not a Verizon employee and is actually ...Starting 2.8.2024, Fios, 5G Home and LTE Home internet customers may be eligible for Verizon Forward if they meet at least one of the criteria below: Transfer an active …Jan 19, 2009 ... You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect ...May 28, 2020 ... VERIZON (1.800.837.4966). I called the number listed, and was told to bring the router to a Fios store. Unfortunately, all the Fios stores in ...Apr 30, 2014 ... "No Charge, Hassle Free" Verizon Fios equipment return at The UPS Store - Feasterville, your authorized Verizon Return Center.Dec 13, 2020 ... I called Verizon to cancel my services before Thanksgiving do to the fact I was moving. The associate on the phone asked for my new address ...Has anyone had experience changing over to Verizon FIOS from Comcast and, if so, can they relate their experience in returning equipment to Comcast ... I've had a different experience. My FIOS install was 3/25 and on 3/30 I called Comcast and cancelled my service. That same morning I drove to ComcastTown and dropped off my HD box …In fact, i was being billed around $3 a month for extra upkeep on my end because it is an obsolete model. The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got hung up on. Very unprofessional.Apr 30, 2014 ... "No Charge, Hassle Free" Verizon Fios equipment return at The UPS Store - Feasterville, your authorized Verizon Return Center.Re: Canceling FIOS - What needs to be returned? Hubrisnxs. Legend. 01-11-2012 04:32 PM. ONT and Battery Back Up stay at your address. Cable Boxes, and Routers get returned. cable cards can be seperate items, but are mostly already physically in the cable boxes. Remotes aren't terribly important, but return them anyway.Verizon Routers. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. Business Customers: Learn about Routers for Small Business.Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s …tekpc81. I looked through the forum for unreturned equipment charges and noticed that I was not the only one billed for fios equipment that I returned to Verizon. However, I am unable to find the any tab in my profile page of the forum where I can escalate my situation. There is no tab stating "my support cases" anywhere on my forum …Aug 7, 2023 ... Sign into MyVerizon or download the My Fios app for step-by ... How do I return my Verizon Fios equipment and how long do I have to return it?Accessibility Resource Center Skip to main content. Personal Business. StoresThe MoCA Ethernet Adapter (MEA) brings Ethernet wired performance to your entertainment center and other selected locations, supporting HD video, online gaming, and high-speed networking. The device connects to your existing coaxial network and provides for up to four Ethernet ports with the reliability and performance of a wired connection.Device Return Issues. 02-13-2024 10:24 AM. I utilized a promotion to upgrade to an iPhone 15 and return my current device. I received the iPhone 15 and put my old device in the …You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. Reply tandthezombies • Additional comment actions. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same Reply ...It is Verizon property and is a key part of the FiOS system. It is the boundary between light on the fiber and wired interfaces to your devices. It has Ethernet, coax and phone connections for the various services. The box on the bottom is a set-top-box. Return it to Verizon when you cancel TV service.Re: Returning FiOS Network Extender. Edg1. Community Leader. 04-07-2020 07:58 AM. I would personally call so a return order is created for documentation purposes. You can return equipment a UPS store or they will ship you a box and return label. View solution in original post. Helped me too. 6 Likes.Verizon permits us to screen the whole return process with My Verizon. We can now utilize the My Verizon site to follow our hardware return, constantly look at definite bill status, forthcoming discounts, restocking charges, and so on, and affirm that Verizon has accepted our returned equipment.Dear Sir or Madam, About 3 days after pruchasing, I returned my quantum fios gateway in July at a physical Verizon wireless store; however, I still have not received a refund of $158.99. I have called Verizon a multiple times, but the associates were not able to resolve the issue. Please investig...Verizon permits us to screen the whole return process with My Verizon. We can now utilize the My Verizon site to follow our hardware return, constantly look at …Find the FioS TV lineup for your area by navigating to VerizonWireless.com, clicking on Services, then FiOS, and then selecting FiOS TV, choosing Plans & Channels, scrolling to the...Please try again later or contact your local Verizon Business Office for assistance. 1-800-VERIZON (1-800-837-4966) Verizon's Networking & Wi-Fi accessories have been selected to provide you with the ideal equipment for your Verizon service.With so many options available for television entertainment, it can be overwhelming to choose the right channel package for your needs. Verizon FiOS offers a range of channel packa...Can't find how to return Fios Equipment meloraz Newbie 09-01-2020 01:32 PM I need to return my Fios Equipment and there is no location in Connecticut (where …Give us a call Monday – Friday, 8 AM-7 PM ET, or Saturday, 8 AM-5 PM ET, at 1.800.VERIZON (1.800.837.4966). Remember to have your account information on hand. You can also cancel online by signing into My Verizon. Choose Chat with us (in the My Verizon app use the “snowflake” icon.)I have a suggestion to alleviate the 2-4 hour wait times to return a piece of FIOS equipment. When entering a Verizon Retailer or Service Center and after signing in as required, have a designated Equipment Return Specialst availabe to handle any and all equipment returns (which take maybe 5 minutes at most) instead of having to wait for a …If you’re looking for a reliable, high-speed internet service, Verizon Fios may be one of your best options. Not only are the services consistently regarded as some of the fastest ...05-28-2020 02:33 PM I had to terminate my Fios subscription recently, and I need to return the rented Fios Gateway router. On MyVerizon, there is supposed to be a package label …Has anyone had experience changing over to Verizon FIOS from Comcast and, if so, can they relate their experience in returning equipment to Comcast ... I've had a different experience. My FIOS install was 3/25 and on 3/30 I called Comcast and cancelled my service. That same morning I drove to ComcastTown and dropped off my HD box …Prepare Package. First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.Although Verizon permits all customers to return their equipment using the provided return kit, certain FiOS TV stores accept customer returns of their set top boxes and other items. Keep in mind, however, that this service …03-31-2017 02:01 PM. Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.Contributor - Level 2. 02-05-2024. Just curious... why dont the verizon techs take old equipment for some customers and not others. I spoke to a friend and they took her old router. But for me they said they cant give me a receipt so i had to pack up STB amd router and drive to a local UPS. to return. Is it just different in Phila vs suburbs?Looking for a broadband solution that offers top-notch speeds and all the features that come with great internet, TV, and phone? Look no further than Verizon Fios. With this servic...Installing Verizon Fios. Self-Installation is a great way to set up your Fios Internet, TV and Phone service (s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of our Fios locations. When you’ve received your equipment, sign into My Verizon to get your Fios up and running with the easy step-by ...For Verizon FIOS, you can return it either by mailing it through UPS or at specific Verizon FIOS TV store locations. To avoid returnee equipment fees, it is essential to return the equipment within 30 days of cancellation. You can feel free to reach out to Verizon for further support in ensuring a successful return.Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s customer service and request a return label. They will likely ask you for some information, such as your account number and the reason for the return.Get Technical Support. When turning it off and back on again doesn't do the trick, it's time to call on Verizon Tech Support. For all questions concerning your internet, phone, or TV support, call 1-800-VERIZON (or 1-800-837-4966)Starting 2.8.2024, Fios, 5G Home and LTE Home internet customers may be eligible for Verizon Forward if they meet at least one of the criteria below: Transfer an active …To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you. You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.The associate on the phone asked for my new address and reassured me that my return box would be along in 3-5 business days with my pre-printed return label. Those days came and went and I contacted customer service about this issue and they ordered another one to be sent to my new address.03-01-2020 10:09 AM I'm getting ready to return Fios equipment from my parents house. I was not instructed to have a label or box but was told to just take the equipment to one …Eventually, the need may arise for you to return this box to Verizon, either for repairs or as part of your service cancellation. Depending on your specific preferences, you can return this equipment through the mail or at one of several Verizon FiOS TV storefronts. Understanding your options when it comes time to initiate a Verizon equipment ... Defective items will be replaced with a like item. To request replacement of a defective Accessory, please contact our support team at 888-553-1555. Shop for accessories like TV remote controls, phone chargers, network & wifi equipment, & cables. All you need for the best Verizon experience.Jul 13, 2014 ... Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You ...Jan 16, 2024 · Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ... If you’re a Verizon Fios subscriber, you have access to an extensive range of entertainment options. Whether you’re a sports enthusiast, a movie buff, or a reality TV junkie, the V...Q: Where can I return my Verizon Fios equipment? ... A: Please bring all equipment you wish to return along with your order number to the nearest qualified .... But that is the easiest way. Take the box and go 03-31-2017 02:01 PM. Hey Verizon: I have call Step 1: Gather Your Verizon Equipment. Before returning your Verizon equipment, it’s crucial to gather all the items you need to return. This typically includes the modem, router, set-top boxes, remotes, and any other devices provided by Verizon. Take a moment to locate each item and ensure they are in good working condition. Re: Can't find how to return Fios Equipment. La Mar 23, 2018 ... This is a general overview of the equipment that you see with Verizon FiOS. This is a setup in a condo in new york city. I'm having issues with Verizon Fios equip...
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