If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it. Aug 23, 2020 · Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV. Is there are way to reset this issue ... Visitor • 3 Messages. Wednesday, October 12th, 2022 8:10 PM. Closed. XFI App continues to say sorry we're having some trouble please contact us at 1-800-xfinity. Try to login ... @XfinityRaul I can access the myxfinity app and the website but the xfinity app i cannot it pops up the loading ...So an old canceled series just stays in the list forever. You cannot even see the complete series list on the Apple TV. That seems to be the one function missing in the app compared to the DVR interface. Maybe it does not matter, but it would seem inefficient to always be looking to record something that you know is not there.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Go to the WiFi settings on your WiFi-enabled device and select the Network Name from the list of available networks. Enter the password when prompted. If you're prompted to enter a PIN instead of a password, click the Connect Using a Security Key link to enter the password in the Security Key field. Connect through an Ethernet cable Plug the ... Customers in the Kansas City area should be compensated for not being able to watch the Kansas City Chief's on Sunday Night Football. Horrible service by Comcast Xfinity. We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running.Dec 28, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.This makes no sense, as I too can access Xfinity mail, etc. It's only Stream and it's only on my desktop. If I'm told "You signed in successfully but you must be an Xfinity user to enjoy this service," it must be Xfinity's problem that all of a sudden it doesn't recognize me as a user on the same desktop I've been using …To send a "Direct Message" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. Thanks!Troubleshoot your XFINITY On Demand issue from a list of common error codes.Learn how to resolve X1 error code XRE-00110.About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. ... There are way too many problems with these comcast boxes. I have exchanged 2 …Aug 28, 2023 · It's a bummer to hear about the trouble with your new cable box. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of checking the cables and reboot? Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. Signs of a bad transmission include clunking, whining and humming; lack of response while driving, such as when a car seems to have trouble switching gears; grinding or shaking; an...One of the authoritative servers for the relevant section of the in-addr.arpa DNS tree is saying that there is no PTR record for the given IP address. ... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Hi there, @user_4e4771.Welcome to Xfinity. Thanks for participating in our forums. We can help get you started if you're still having issues logging into the app.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …In the mean time, it seems the only method to get escalate to tier 2 to ask to speak to "retention department" about cancelling and then they finally take the actually problem a little more seriously. But before you do that, Comcast seems to require proof that tier 1 has been given a chance to ignore the actual problem …Sep 21, 2021 ... (2) techs have come out and both said that my signal is "tanked" (to use their language). They say that the recently installed cable running ...About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages.Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Nov 8, 2022 · I have done restart unplug modem unplug cable box unplug TV wait plug in turn on nothing's happening the technician is supposed to come tomorrow it seems like there's a problem with the signal coming to the Box continuously we had a technician in September earlier in the year we had problems with the boxes and the cable not working so I don't ... Force-quit the app. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop.I just got the equipment on Wednesday and since Wednesday I've been trying to connect they keep sending me to this link I go through the whole procedure to activate the system I get it message on the screen telling me that everything is not tight and we have tightened it four times and I'm trying to get my Wi-Fi on I mean I have children …I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Getting "Sorry We're Having Some Trouble Error". I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem …Hello thank you so much for taking the time to reach out to us on our Xfinity Community Forum. I'm very sorry to hear about the trouble viewing your account details once you log into the Xfinity My Account. This may happen if you are logging in with a non-primary username. Have you checked to ensure that you …Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is ***** ***** I'm going to do everything I can to help you with this situation. RDK03036 means the satellite (smaller X1 boxes) can't talk to the main DVR box. With your TV set to the input …A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to …Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I have constant tiling and pixelation. I've been trying to watch Miami Heat and Florida Panther games through this awful pixelation while at the same time paying $200 a month for service...a technician came 2 weeks ago, made some changes (great guy) …Mar 12, 2022 · @doesnotmatter_ I received my XB7-T today and will be making the switch tomorrow.I will let you know. However, I would be very interested to know if someone has been able to create new forwards before I take the leap. Learn how to resolve X1 error code XRE-00110.Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...Forbid. Access to Xfinity.com is declined. The server doesn't allow access to the page... (I'd put a screenshot, but if I insert a pic the reply won't be posted for days). Maybe Xfinity is blocking my access to that particular page for some reason. I'm able to open the other pages on my Xfinity account page, just not the device info page on my ...Sep 4, 2022 ... If so, what did you do? I just bought a new house and signed up for xfinity wifi. It seems quite simple to self install but that assumes one can ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.When I try to sign in to the app it tells me "Sorry, We're Having Some Trouble" I've tried resetting the password multiple times, uninstalling and reinstalling the app, clearing the …Hello! I found quite a few threads about the "sorry we're having trouble" message whenever someone tries to log into the app, but it looked like everyone was trying to activate the internet. My app randomly started doing this last week despite my internet being activated for a few weeks already (the app had been working fine). Learn about X1 error code XRE-03040. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://comca.st/3DWw02L. You can contact our Xfinity Mobile support center via any of the following methods: SMS Text Message: 1 (888) 936-4968. Phone: 1 …Feb 9, 2022 ... I wish there was some alternative to Xfinity. They really just don't care. 2 years ago. 0. U · user_63e2a5. Visitor. •. 1 Message. 2 years ago.Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...I’ve been having this same issue since I moved into my new house and transferred my service 12/17/21. I have talked to 4 different xfinity service reps, done all of the trouble shooting possible, and have a case open so someone can “contact me soon”. I spoke to roku and did some trouble shooting to confirm it isn’t them.This makes no sense, as I too can access Xfinity mail, etc. It's only Stream and it's only on my desktop. If I'm told "You signed in successfully but you must be an Xfinity user to enjoy this service," it must be Xfinity's problem that all of a sudden it doesn't recognize me as a user on the same desktop I've been using for years.Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum.The first thing you should do when troubleshooting any Xfinity equipment is check if all of the connections going to the equipment are proper. Plug in the connectors, …For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.Step 1: Check Your Internet Connection. First, make sure that your internet connection is working properly and that there is no issue with your router or modem. If you are still experiencing problems, try connecting to a different network and see if the issue persists. Step 2: Check Your Xfinity Account and Contact …Dec 29, 2020 ... Hi there! I'd be glad to ensure that this ... Received message that "We are having some trouble . . ... In each case, the boot up process got the "&n...Contour cable box says "sorry, we're having some trouble." try tightening your connections. "Restart" is the only option. This message is unhelpful. The connections are all good, just sometimes the box doesn't work. If it was a connection, it would not need to restart, just plug in a cable.Arriving home in CT the DVR list magically reapoeared on my Windows Laptop as well and I was able to select and watch a saved recording. While that issue seems to have been resolved by some update, there is still random freezing on a very strong broadband connection. However it seems to recover …About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. ... There are way too many problems with these comcast boxes. I have exchanged 2 …To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to …Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) Apr 12, 2020 · had my two nonDVR-remotes go belly up - not connecting. The DVR has good signal strenth (per box diag) and it working fine. I have connected the remote directly to the "cable out" of the DVR to the "cable in" of the remote with a new comcast coax cable. Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.One of the authoritative servers for the relevant section of the in-addr.arpa DNS tree is saying that there is no PTR record for the given IP address. ... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Aug 2, 2023 ... ... Sorry, there seems to . ... Xfinity official logo, Comcast official logo ... Won't boot up, eventually says "Sorry, there seems to be some trouble,&quo...A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to …Arriving home in CT the DVR list magically reapoeared on my Windows Laptop as well and I was able to select and watch a saved recording. While that issue seems to have been resolved by some update, there is still random freezing on a very strong broadband connection. However it seems to recover …Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) My TV says sorry, we're having some trouble. Please tighten your cable connections then restart your TV box which can often fix common issues. We've done that three times now. …Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum.Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...17 comments. Best. AutoModerator • 2 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …@tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. …"Something’s not working. Sorry about that. We’ll have this fixed shortly so please try again later. RDK-03036." Common solutions. Ensure that the connections are tight, if …Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier. I picked up a alternate box from the store and installed. Same issue and again used trouble shooter to help The trouble shooter started by resetting my modem than performed a system refresh. The small box as usual did not reset just the main box. THe online trouble shooter directed me to voice support.Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.Customers in the Kansas City area should be compensated for not being able to watch the Kansas City Chief's on Sunday Night Football. Horrible service by Comcast Xfinity. We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running.I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Getting "Sorry We're Having Some Trouble Error". I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem …It seems like xfinity has fallen ... can confirm we don't have any known issue with Bally Sports, and you should have no problem getting their content. I'm sorry to hear you've had some trouble. ... I live in the Southwest region, yet when games are televised it shows them on in the guide, but there is some rerun of some ...1 Message. Friday, September 30th, 2022 8:24 PM. Closed. New cable X1 box will not connect. I keep getting “SORRY, there seems to be some trouble. Please …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to …For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.@XfinityJodie I am also experiencing the same issues.Weither on the app or the website. I have tried on my phone, tablet and pc. I can click what I want to add the port forward to and then add the port automatically or manually but when I hit the next button it shows.. adding port forward with the spinning circle then within seconds it will show The …Learn how to solve the "XRE-07014" error message.. I got up this morning and decided to try one last thI'm getting a message, "Sorry, ther Common solutions. Ensure all TV connections are tight, if applicable. Perform a System Refresh with the following steps: Into your Xfinity Voice Remote, say “Refresh” or “System Refresh.” Power cycle the TV Box by unplugging it for 1-2 minutes and then plug it back in. Next steps. See more6 comments. Best. AutoModerator • 1 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, … It seems like xfinity has fallen ... can confirm we don't have We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically. Learn more about the X1 Error Code: RDK — 03011 — We're sorry...
Continue Reading