Returning Comcast rented equipment would remove a non-return fee if one has been charged (those are no fun, and a good reason to return rented equipment within 30 days!), but there is not a credit applied for returning equipment. Thank you for asking! I hope that clears things up, but please let us know if you have any other questions!Nov 18, 2022 · returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider. Monday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables …Sep 18, 2023 · We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account. Returning Comcast Getting Started Kit Equipment You have options for returning equipment to Comcast: The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. In light of COVID-19 travel and safety concerns, we're making returning your equipment even easier with …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Nov 18, 2022 · returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and cable box.Key Takeaways: Returning Xfinity equipment can be a simple process with the right guidance. Understanding the Xfinity equipment return policy is crucial before …Xfinity charges its internet customers $15 a month to rent a Wi-Fi gateway, but you can put that money back in your pocket if you buy your own modem and router.. Back in 2018, I replaced my Xfinity equipment with a Motorola gateway that cost less than $100.. But a lot has changed since then. If you’re thinking about buying your own equipment, …Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process.To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Jul 6, 2021 · After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...Returning Comcast rented equipment would remove a non-return fee if one has been charged (those are no fun, and a good reason to return rented equipment within 30 days!), but there is not a credit applied for returning equipment. Thank you for asking! I hope that clears things up, but please let us know if you have any other questions!Returning Your Equipment If you’re not able to keep your equipment when you move to your new address, you can start an equipment return online, or bring your equipment to a UPS Store or Xfinity Store. Back to Top. During Your Move Stay connected during your move with access to millions of Xfinity WiFi hotspots.Therefore, we asked my husband's cousin to return the internet/cable equipment in a local Xfinity Center within that week since we don't have a chance to do it at that time. We came back to CT after 3 wks & since then we thought everything is all set with Xfinity until we recently received a bill amounting to $350 as a charge for the …Aug 10, 2021 · I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen. Nov 5, 2015 ... Answer: Comcast isn't trying to scam you, but it could be more helpful in trying to resolve this. The company has a right to get its equipment ...Most of our Xfinity Stores are open and are able to assist you in getting your Xfinity equipment returned. We also offer options to return via UPS. The following link will give you details about how to return: https://comca.st/3vAYGb3. We can assist you with updating the account with your new modem info. Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You ...Aug 13, 2023 · You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!) Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the …Click the "Direct Message” icon (upper right corner of this page) Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your …Jun 7, 2023 ... What you will need to do is take your equipment in to an Xfinity store. They can take possession of your equipment and cancel your service. If ...We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Jul 6, 2021 · After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... Login to your Xfinity account portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return and click continue. On the next page, choose UPS prepaid, print the shipping label, and click confirm. Pack all the devices, including the power cords, in the box they came in and …Jan 28, 2023 · There are some differences between what they want back and what you can do with it that you may not be aware of. Step-by-step Guide on How to Return Xfinity Equipment. Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup.How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.Login to your Xfinity account portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return and click continue. On the next page, choose UPS prepaid, print the shipping label, and click confirm. Pack all the devices, including the power cords, in the box they came in and …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices …Just the power cords and remotes. Just the equipment itself and the power supply. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Unit and Power supply is all you need. The rest of the wires....you can toss in the trash. Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process.Therefore, we asked my husband's cousin to return the internet/cable equipment in a local Xfinity Center within that week since we don't have a chance to do it at that time. We came back to CT after 3 wks & since then we thought everything is all set with Xfinity until we recently received a bill amounting to $350 as a charge for the …Hey life happens @Kisstheviolets3 we totally get that. Please follow the instructions below so we can talk 1-1 and get that reporting process started. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.Just the power cords and remotes. Just the equipment itself and the power supply. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Unit and Power supply is all you need. The rest of the wires....you can toss in the trash. When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Hello @TillmanCBolden, thanks for reaching out for help with your equipment return. You mentioned that you never used the modem or flex box, so it sounds like it was never activated on your account. If you received equipment from Xfinity, but didn't go through the process of connecting/activating the equipment, then it wouldn't show up in …Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Once the equipment has been returned and checked into the warehouse, if you have any unreturned equipment fees, the charges would be removed from the account. The equipment would need to be the same equipment/serial number listed on the account for removal. We would recommend visiting a local Xfinity Store as the equipment can be …We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on …Article | Comcast Business SupportBy Internal Revenue Service definition, an independent contractor is an individual who does not work under the direct control of an employer. These workers set their own hours, use...Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ... We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...Get Directions. 70 Pleasant Valley Street. Methuen , MA 01844. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your NH Xfinity Store by Comcast at 1500 S Willow Street. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!May 16, 2022 ... You can return the equipment to any Xfinity store, or UPS facility. If you bring it to a UPS store, just let them know the equipment needs to go ...Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Returning old equipment Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Nov 18, 2022 · returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider. Get Directions. 3943 South Jog. Greenacres , FL 33467. Xfinity Store by Comcast Branded Partner. Open today until 8:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 5300 Donald Ross Road. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Jun 7, 2023 ... What you will need to do is take your equipment in to an Xfinity store. They can take possession of your equipment and cancel your service. If ...Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. Xfinity Jan 28, 2023 · There are some differences between what they want back and what you can do with it that you may not be aware of. Step-by-step Guide on How to Return Xfinity Equipment. Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Jul 22, 2023 · Good morning, @user_40d535. I appreciate you reaching out to us via Forum to confirm if you're able to return the equipment at one of your locations. Yes, you may take in the equipment to any Xfinity store or UPS service center. They'll make sure to return the device (s) back to us at no additional fee. You may use the Xfinity app or this link ... Jun 23, 2023 · Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code? Jul 8, 2022 · 995 Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there. 2. 0. C. Our team can most definitely take a further look at this issue. • Type ""Xfinity Support"" in the ""To:"" line and select ""Xfinity Support"" from the drop-down list which appears. The ""Xfinity Support"" graphic replaces the ""To:"" line". @XfinityDemitrius OK, I just sent a new message to "Xfinity Support" in Peer to Peer. I cancelled my ...Returning equipment. What items to return. Question. •. Updated. 13 days ago. 12. 0. 2. Like. Comment. Follow. XfinityDilary. +16 more. Official Employee. •. 1.2K …1.2K Messages. 13 days ago. Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.8153 Honeygo Blvd. Suite 2L -J. Nottingham , MD 21236. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your MD Xfinity Store by Comcast at 10132 Reisterstown Road. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Returning my equipment. U. user_8ad390. 1 Message. Friday, September 8th, 2023 6:12 PM. Returning my equipment. ... Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0. 0. Again +55 more.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...1.2K Messages. 13 days ago. Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.Once the equipment has been returned and checked into the warehouse, if you have any unreturned equipment fees, the charges would be removed from the account. The equipment would need to be the same equipment/serial number listed on the account for removal. We would recommend visiting a local Xfinity Store as the equipment can be …Xfinity provides three main options for returning your equipment: Online with a Prepaid UPS Shipping Label: You can initiate your return online and send your …Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. I no longer work for Comcast. 1 year ago. 0. I was charged for unreturned equipment but when i go to the return center there is no equipment to return.Hi! We are moving. Can a friend return our xfinity rental getaway modem/router and tv box for us at an xfinity store? I imagine they can send it via UPS as long as I send them the address label for print. Correct me if that’s incorrect. But my main question again, is if my friend can drop off equipment at xfinity store for us. Thanks!Most of our Xfinity Stores are open and are able to assist you in getting your Xfinity equipment returned. We also offer options to return via UPS. The following link will give you details about how to return: https://comca.st/3vAYGb3. We can assist you with updating the account with your new modem info. Customer Service Center or XFINITY Store - Available for payments, equipment pickup and exchanges, as well as returns. The UPS Store - Available for dropping off equipment ONLY.Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and cable box.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...XfinityTo return unused/disconnected Rogers rental equipment (and to avoid unreturned equipment fees!) just ship it back to us at. We’ve partnered with Canada Post to offer you a convenient, no-charge return of your rental equipment. To avoid fees, you must return rental equipment. If you have already received a return authorization email, please ...Jan 21, 2024 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and cable box. Returning Xfinity equipment is a simple and straightforward process. You can return your equipment through UPS or in-store at an Xfinity location. Initiate the return process as soon as possible to avoid any delays or fees. Make sure to include all necessary components and use the original packaging for a successful return.Jun 23, 2023 · Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code? Hello @TillmanCBolden, thanks for reaching out for help with your equipment return. You mentioned that you never used the modem or flex box, so it sounds like it was never activated on your account. If you received equipment from Xfinity, but didn't go through the process of connecting/activating the equipment, then it wouldn't show up in …Aug 14, 2022 · Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method. Returning equipment. I had my service disconnected and can't find a good way to return my cable box. The website doesn't show any equipment when I login (I called and an agent tried too). I was told to return it to the nearest store (an hours drive away), or to call UPS (they won't pick it up without a shipping label). ... Official Employees ...I got an email from Comcast that if I returned the modem, I would get a $50 credit to my account. I promptly returned it several weeks ago. What happened was: 1) I was NOT credited the $50. 2) I am still being billed for the returned equipment. 3) I have been getting billed for the return equipment for months after I stopped using it!. Dover , DE 19901. Xfinity Store by Comcast. Closed, open tomorDec 23, 2023 · You can schedule an at-home pickup by initiat May 13, 2015 ... Comcast has a contract with UPS Store. There is a return shipping label in the box. Have the UPS Store clerk open the box, take out the label, ... According to Comcast, you must return all Xfinity equipment wi We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this … Aug 11, 2021 · I look forward to working with you soo...
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